All families must be referred via one of our referral forms, and subject to the one-off payment of the referral fee. The referral forms must be signed by both parties and as such we usually request that families are referred via a third party such as a solicitor, Cafcass officer, social worker etc. Self referrals are not usually accepted due to our neutrality policy.

Click here for our referral form

Contact Workers risk assess every case and allocate contact dates and times accordingly. All families must attend a pre-visit prior to contact sessions taking place and all parties must sign and agree to our ‘conditions of use’.

Click here for our conditions of use form