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Contact Centre

The Roberts Centre

We provide a safe and neutral environment in Portsmouth, Southampton and Aldershot, for children to see their non-resident family members. We are a child-focused neutral service, which puts the needs of the children first. Contact Centres can be useful as a facility for maintaining contact between the child and non–resident family member whilst a longer term solution is established.

  • The Child Contact Centre is a place where children living with one parent can meet the parent they do not live with in a safe comfortable environment.
  • Contact Workers incorporate the role of contact support workers where requested and the aim is to encourage a deeper relationship between the child and the contact parent by aiding communication around the child’s interests therefore reducing stress and conflict.
  • The Child Contact Centre is run by a team of trained staff and volunteers whose primary role is to help parents make sure their child’s contact experience is positive.
  • The most important people in the Child Contact Centre are the children.

We are an Accredited member of the National Association of Child Contact Centres.

*Please note that we do not give verbal or written reports or feedback. Any child protection concerns will be referred to the Social Services in accordance with our Child Protection Policy.